Privacy Policy

1. Who we are

Polvirexon is a premium electric vehicle manufacturing and sales business located in Johannesburg, South Africa.

2. Personal information we collect

We may collect information you provide directly to Polvirexon, including your name, email address, phone number, preferred vehicle model, range needs, budget band, and any message you submit through our inquiry form.

We may also collect limited technical information about your device and browser to help the site function and to understand overall site performance. This may include IP address, approximate location, device type, browser type, and pages viewed.

3. How we use your information

• To respond to your inquiries, provide quotes, and arrange test drives with Polvirexon in Johannesburg.
• To provide customer support, including follow up communications you request.
• To improve website performance and user experience, including measuring aggregate traffic patterns.
• To meet legal obligations and protect the security of our services.

4. Lawful basis and POPIA principles

Polvirexon processes personal information primarily based on your consent (for example, when you submit a form) and our legitimate interests in operating and improving our business, provided such interests do not override your rights. Where required, we will obtain additional consent for optional analytics cookies.

We aim to follow POPIA principles including accountability, purpose specification, minimality, transparency, security safeguards, and data subject participation.

5. Cookies and analytics

Our website uses cookies. Essential cookies support site functions, such as remembering cookie preferences. Optional analytics cookies (for example, Google Analytics) may be used to understand how the site is used and improve performance.

You can accept or reject analytics cookies using the cookie banner. You can also learn more in our Cookie Policy.

6. Sharing of information

Polvirexon does not sell your personal information. We may share limited personal information with trusted service providers who support our operations, such as website hosting, email delivery, customer relationship tools, and analytics providers. We require appropriate safeguards and confidentiality commitments.

If we transfer information outside South Africa, we will take reasonable steps to ensure adequate protection consistent with applicable legal requirements.

7. Data retention

We retain personal information only as long as necessary for the purposes described in this policy, including responding to inquiries, maintaining records, meeting legal obligations, and resolving disputes. Retention periods may vary depending on the nature of the request.

8. Security measures

Polvirexon uses reasonable administrative, technical, and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse, or alteration. No system is perfectly secure, but we continuously review our controls.

9. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also object to certain processing or withdraw consent where processing is based on consent.

To make a request, contact Polvirexon at privacy@polvirexon.co.za. We may need to verify your identity before responding.

10. Children’s privacy

Our services are intended for adults. Polvirexon does not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate steps.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.